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Privacy Policy

Privacy Policy

Fully recognizing the importance of personal information protection, LiveDo Corporation, Inc. is committed to protecting the personal information it collects according to the following policies.

Basic Policy

1. To continue improving and developing the compliance program for the protection of personal information

LiveDo Corporation, Inc. will formulate, implement, maintain, and continuously improve its Basic Regulations on Personal Information Protection as well as its compliance program in accordance with the requirements set forth under JIS Q15001, a certified management system for protecting personal information.

2. Compliance with Basic Regulations on Personal Information Protection

LiveDo Corporation, Inc. complies with Basic Regulations on Personal Information Protection when handling personal information. It establishes the necessary management systems for personal information protection in each department according to the type of work and practices of the respective department and collects, uses, and provides personal information as appropriate. It also diligently responds to requests for disclosure, correction, or deletion of personal information from the person or a representative of the person (a legal representative of a minor or an adult ward) concerned in said personal information.

3. Ensuring the accuracy and safety of personal information

LiveDo Corporation, Inc. strives to keep personal information accurate and up-to-date in order to ensure the accuracy and safety of the personal information it collects. We remediate and protect against all loss, destruction, falsification, leakage and unauthorized access of personal information.

4. Compliance with laws and regulations concerning personal information protection

LiveDo Corporation, Inc. willfully complies with all laws and regulations concerning unauthorized access to personal information as well as other specially established administrative regulations, guidelines, etc.

March 2005
Establishment of LiveDo Corporation, Inc.

Privacy Policy

LiveDo Corporation (hereinafter referred to as "the company") uses the collected personal information for the following purposes. This privacy policy is applied when purchasing a product, applying for a service, or using a website operated by LiveDo Corporation, Inc.
If you do not wish to provide personal information, you may refuse to provide personal information at your own discretion. In that case, please be aware that we may not be able to use our website and product purchases and services.

1. What is personal information

Personal information as stated in this privacy policy is information that can be used to identify an individual customer. This includes information such as names, addresses, telephone numbers, gender, e-mail addresses, etc., provided by a customer when purchasing a product, applying for a service, or using a website operated by LiveDo Corporation, Inc. It also covers all personal information specific to the customer in question.

2. Use of personal information

We may ask you to provide personal information in order to confirm a product purchase or application for services or the delivery thereof.
Personal information provided by customers will be used within the stated purpose of use. Personal information will not be used for any purposes other than what the customer has consented to.

Purpose of use

  • ・For billing and payment of various products and services and the confirmation thereof.
  • ・ To deliver emails and email confirmation of service applications.
  • ・ To mediate when requesting materials from advertising companies.
  • ・ To send rewards etc. for participation in surveys.
  • ・ To send prizes etc. for participation in contests etc.
  • ・ To provide and improve existing products and services and to develop new products and services.
  1. To improve the content of products, services, websites, etc., for better customer satisfaction.
  2. To customize the content of products, services, websites, etc. according to each customer.
  3. To survey customer satisfaction on products ordered.
  4. To compile information collected from individuals for statistical purposes and publish as survey results.
  5. To better understand customer usage requirements and conditions in order to improve and develop existing/new services.
  • ・To deliver information, etc. on products/services provided.
  1. To request participation in surveys etc. and to report on the results.
  2. To better understand usage of products, services, websites, etc., in order to send information on and surveys for companies and organizations deemed beneficial to our customers, including our parent and group companies.

3. Provision to third parties

LiveDo Corporation, Inc. will not provide personal information to third parties without the customer's consent (excluding provision of information to companies within our group to achieve the purposes of use) except in the following cases.

  1. When the customer has provided consent.
  2. When exchanging personal information with a financial institution or the like in order to pay a monetary prize or reward for participation in a contest or survey, etc.
  3. When outsourcing personal information to partner companies and contractors that have signed a confidentiality agreement with the LiveDo Corporation, Inc. as necessary to achieve the intended purpose of use.
  4. When processed as statistical data where the customer cannot be individually identified.
  5. When required by law, etc.
  6. When provision can reasonably be judged as necessary in order to protect the rights, property, safety, etc. of our company and our customers.

4. Revision of registered information

LiveDo Corporation, Inc. manages customer personal information to ensure its content is as accurate and up-to-date as possible.
We will disclose, revise, or delete customer personal information after receiving such a request and confirming it has been made by the person concerned in the personal information.
However, deleting registered information may prevent or delay the delivery of products or services.

5. Safe management of personal information

We diligently work to safely manage personal information provided by customers and take reasonable and appropriate safety measures to prevent risks of loss, destruction, falsification, leakage and unauthorized access, etc. of personal information.

6. Cookies

Upon accessing the website, LiveDo Corporation, Inc. collects information associated with the user's IP address and utilizes Cookies technology to survey the customer's usage conditions and access history, etc. This is done both to assist in achieving the purposes of use and in providing other customers with more optimized services. Please be aware that if you have disabled cookies on your browser, you may be restricted from using some of the services on the website.

7. Protection of personal information on linked pages

LiveDo Corporation, Inc. bears no responsibility for the handling of personal information on websites of other companies or individuals linked to from this website.

8. Personal information management

LiveDo Corporation, Inc.
JP Bldg. 5F, 6F, 6-10 Kawara-machi 1-chome, Chuo-ku Osaka 541-0048, Japan

9. Contact

Please send any questions regarding this privacy policy to the contact below.

TEL: +81-6-6227-1360
Open 9:00~17:00(Monday to Friday)

COPYRIGHT © LiveDo CORPORATION. ALL RIGHTS RESERVED.